🛡 Safe and Responsible

Responsible Gaming at 64baji
Your safety is our priority

Entertainment should be enjoyable — not a burden. At 64baji, we put every player's mental wellbeing and financial safety above all else.

Why is responsible gaming important?

Online casino and sports betting are a form of entertainment — but without proper control, they can turn into a habit that affects your personal life, family, and finances. 64baji believes every player has the right to play consciously and with control.

We have built a platform where you can set your own gaming limits, take a break at any time, and fully suspend or permanently close your account when needed. Our support team is by your side 24 hours a day, seven days a week.

Remember: betting is primarily for entertainment. Placing more bets to recover lost money is never the answer. Responsible gaming means staying in control of your budget and time, and enjoying the fun without harming anything else in your life.

Warning Signs

  • Placing bet after bet trying to recover lost money
  • Lying or hiding the truth about your betting
  • Problems in relationships with family and friends
  • Losing focus at work or in your studies
  • Borrowing money or draining savings to fund gambling
  • Feeling restless or anxious when you cannot play

Our Protection Tools

Deposit Limit

Set in advance how much you will deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and a 72-hour waiting period applies before it can be increased.

Self-Exclusion

Keep yourself away from the platform for a set period (starting from 30 days) or permanently. While self-exclusion is active, accessing your account is not possible.

Time-Out Break

Set a time-out for any duration from 24 hours up to 6 weeks. During this period, login and betting are completely suspended — clear your head and start fresh.

Loss Limit

Decide the maximum amount you can lose within a given period. If the limit is reached, the system will automatically prevent further bets.

24/7 Support

If you feel any concern about your gaming, contact our live chat at any time. Our Bengali-speaking support team is ready to help with care and understanding.

Reality Check

At regular intervals the app will remind you how long you have been playing and how much you have spent — stay aware and make the right decisions.

21+

This platform is for people aged 21 and above only. Minors are strictly prohibited from opening an account or playing.

Age Verification and Minor Protection

64baji strictly prohibits registration and participation by anyone under the age of 21. Age verification must be completed when opening an account. We reserve the right to investigate any suspicious account and close it immediately.

If there are minors in your home, use a password on your device and never share your account details. The use of parental control software is encouraged.

  • Age verification is mandatory at registration
  • Suspicious accounts suspended immediately
  • Accounts belonging to minors permanently closed
  • Control tool guidance available for parents

How to use the protection tools

1

Log in to your account

Access your personal account and go to profile settings. Look for the "Responsible Gaming" menu there.

2

Choose the tool you need

Deposit limit, loss limit, time-out, or self-exclusion — select whichever applies to you.

3

Set your limit or duration

Enter the amount or time period. Lowering a deposit limit is immediate — increasing it requires a waiting period.

4

Confirm

Once you confirm your decision, the system will apply it right away and send a confirmation message to your email.

Important Reminders

  • Once self-exclusion is activated, it cannot be cancelled before the specified period ends.
  • No marketing messages will be sent during a time-out period.
  • Any changes to protection tools are logged — for your security.
  • If you need help, contact us 24/7 via live chat or email: [email protected]
  • For professional advice on gambling addiction in Bangladesh, please contact a local mental health service.

Healthy Gaming Habits

Set a time limit

Decide how long you will play before you start. Stop when the time is up — even if you are enjoying yourself. Take regular breaks and spend time with your family.

Stick to your budget

Only play with money you can afford to lose. Keep a separate budget for entertainment and do not go beyond it. The deposit limit tool can help with this.

Do not make decisions based on emotion

Avoid betting when you are upset, angry, or have been drinking. Not chasing losses — trying to win back money you have lost — is the most important rule.

Talk to someone you trust

Speak openly with family or trusted friends. They can spot early warning signs of a problem and offer support.

Common Questions & Answers

Self-exclusion is a tool that lets you voluntarily keep yourself away from the platform for a set period or permanently. You can activate it from the "Responsible Gaming" section in your account settings. Once activated, it cannot be cancelled before the specified period ends. If you need assistance, let us know via live chat.

Yes, but you must wait 72 hours before a limit increase takes effect. This delay protects you from making decisions based on impulse. Lowering a limit, however, takes effect immediately.

When self-exclusion is active, logging in is generally not possible. If you have funds in your account, please contact our support team by email or live chat — we will help arrange your withdrawal.

Watch for these signs — repeatedly betting to quickly recover lost money, hiding your gambling from family, losing interest in work or studies because of gambling, and feeling restless when you cannot play. If any of these sound familiar, please reach out to our support team or a professional mental health service.

No, absolutely not. 64baji is for people aged 21 and above only. Age is verified during registration, and any account found to belong to a minor is immediately and permanently closed.

You can reach our 24/7 live chat in Bengali at any time, or email us at [email protected]. Our team is ready to help with care and understanding. We also recommend reaching out to a professional mental health service in Bangladesh.

Play with joy, and with responsibility

Enjoy the entertainment within your limits. Browse the pages below or contact us if you need help.

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